Welcome and inform tourists about Rouen and Normandy
The development of this large territory is donethrough the reception, information of the public and tourist promotion of Rouen and the Seine Valley in order to increase the notoriety of the destination.The Tourist Office responds to your requests throughout the year: information on tourist activities, search for accommodation, preparation of stay or vacation, purchase of local products (Shop / Bookstore of the Tourist Office), purchase of your tickets for concerts, shows, amusement parks in Rouen, Normandy or Paris, exchange of currency (Bureau de change), organization of professional or private events in the Claude Monet Workshop …
The Finance Office
Installed since 1959 in the oldest surviving Renaissance monument in Rouen, the Finance Office, the Tourist Office is a real support to restaurateurs, hoteliers, tourist structures in areas such as reception, information but also the mission Tourism & Handicap.
The Tourist Office, although classified since December 2013 in category I by the Ministry of Tourism, labeled “Tourism Handicap” and certified “Quality Tourism”, no longer meets the spirit of “new generation tourist offices”. Indeed, the evolution of behaviors and consumption patterns of visitors are changing and the reception areas must therefore adapt to these new expectations. Also, the restoration of the building began in September 2022 and will continue for 3 years. A new reception area at the Fine Arts Museum for visitors opened in September 2022. Drawing on the history of the venue, the Rouen Museum of Fine Arts, and the brand new identity, the architectural studio proposed a unique project with special attention to the choice of materials and the optimization of spaces for the comfort of visitors and visitor advisors.
Our welcomesin Rouen and Jumièges
- October to April
Monday to Saturday from 9:30 am to 6 pm (except 10 am on Tuesdays)
Sunday and holidays of the small school vacations all zones from 10 am to 6 pm.
- From May to September
Monday to Saturday from 9am to 7pm (except 10am on Tuesdays)
Sunday and holidays from 10am to 6pm.
Closed on May 1, November 1 and 11 and December 25.
- In March, April and October
Tuesday through Saturday from 9:30 a.m. to 12:30 p.m. and 1:30 p.m. to 6 p.m. (except 10 a.m. on Tuesday).
Open Sundays during school vacations (all zones combined).
May through September
Monday through Sunday from 9:30 a.m. to 12:30 p.m. and 1:30 p.m. to 6 p.m. (except 10 a.m. on Tuesdays).
The Tourist Office store offers a selection of gourmet products, gift ideas and souvenirs as well as a bookstore that can satisfy all budgets. Find in our store: the famous Rouen sugar, Norman shortbread and caramels contained in boxes with the effigy of Rouen and Normandy, without forgetting the cider and calvados. For a smile, let yourself be seduced by the humorous Heula products, the Norman brand that causes Normans unless you prefer impressionist objects featuring the famous paintings of Claude Monet.
Tickets and gift vouchers
The Tourist Office allows you to book and collect your tickets throughout the year:
- Concerts and shows, theater…
- Meals, walks on the Seine
- Bus transportation to France and abroad with Eurolines and Flixbus
- Gourmet passport: up to -50% on 120 Norman restaurants
- Collector’s stamps
- Vitrines de Rouen gift vouchers: discounts in the city’s shops
- Gift vouchers (restaurants, tours, cruises, workshops…)
You want to treat yourself or you are looking for a gift idea, we adapt to your request.Do not hesitate anymore!
The team of stay counsellors
Charlotte, Laura, Jérémie, Jonathan, Luis, Sacha and Thomas welcome you and advise you throughout the year in Rouen and Jumièges.