Tourism and HandicapTourism and Handicap
©Tourism and Handicap

& Disability

Find on this page all the practical information related to accessibility and the reception of people with disabilities on the territory of the Metropole Rouen Normandie.

The Tourism & Handicap mark

Since the law of February 11, 2005, known as the Law for Equal Rights and Opportunities, Participation and Citizenship of Persons with Disabilities, establishments receiving the public (ERP) must make every effort to facilitate, bring up to standard, fit out spaces and do the necessary work to comply with the law. There are many associations and organizations looking after these obligations in Rouen and the Seine Valley and they are at your disposal.

The accessibility implementations and obligations are different in public spaces depending on the type of disability. Carrying out work to allow access to wheelchairs with elevator, access ramp and developing parking spaces in the immediate vicinity of entrances are guarantees of success.

The Disability Act also addresses people with visual, hearing or mental disabilities: to each disability, its solution or its arrangements to make access to public places possible.

Thus, restaurants, accommodations and leisure facilities that have received the Tourism & Handicap mark have made every effort to successfully welcome people with disabilities. Documents in Braille or FALC (Easy to Read and Understand), guided tours in sign language, audio guides, bathing and water access chairs are all initiatives to be highlighted and consulted.

The Rouen and Jumièges Information Offices have obtained this Mark and the holiday advisors are all trained and sensitized to welcome all visitors under the best conditions.

Labeled tourist sites

It is an exceptional journey through the Gothic period that the Cathedral of Rouen Notre Dame offers us. One can follow the evolution of the style over several centuries. The St. Roman Tower from the 12th century, the portal of the Booksellers and the portal of the Calender from the 14th century, the western facade and the Butter Tower from the 15th and 16th centuries as well as the cast iron spire from the 19th century. Admire the beauty of its façade with an unusual width of 61m. It is richly decorated with 70 figures, sculpted between 1362 and 1421. Rouen Cathedral also has the particularity, rare in France, of preserving its archiepiscopal palace and its annex buildings.

All tourist accommodations with the label

It is the most imposing in France and has been fully restored for the pleasure of the ears and eyes of visitors. For those who would like to approach it up close, you have to climb the 150 steps of the St. Romai Towern to reach the famous carillon! A tour with a guide and the carillonneur in person allows you to observe the prodigious mechanics of the instrument up close. We discover the keyboard made up of keys that the carillonneur presses with his fists to operate the 64 bells that can be heard for 5km around. Each of them has a name: Joan of Arc, Germaine, … It’s up to you to discover them!

Top accessible places

If you or a loved one is disabled, discover the accessible places to visit in Rouen. Museums, monuments, exhibitions, these cultural sites all offer facilities to help you discover Rouen.

The Handicap label

at the Rouen & Jumièges Tourist Offices

The Rouen and Jumièges Information Offices were awarded the Tourism & Handicap Mark in 2014. The right to use the Tourism & Handicap mark was renewed for a period of 5 years in November 2020. Beyond the upgrades under the law Handicap and this label, the Consultants in stay are all trained and made aware to welcome in the best conditions all visitors with disabilities.

Many tools are thus offered at the reception desk: documents in Braille, written in large print or in FALC (Easy to Read and Understand), guided tours in sign language, magnetic loop to facilitate exchanges, access ramps and lowered counter for people in wheelchairs…

Your contact
Anaïs Le Masson
Rouen Tourism
02 32 08 32 48