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You’re planning a romantic weekend in Rouen, a family vacation in Normandy, or you’re already living in the Rouen metropolitan area, this section will provide you with all the practical information you need to visit Rouen and enjoy a pleasant, safe stay. Schedules, tours, reservations, currency exchange: our travel advisors welcome you all year round.

Contact Rouen Tourist Office

Discover all our editions online and download the essential documents for a stay in Rouen: tourist guides, maps, press kits…
Rouen Tourisme is committed to a policy of sustainable development. By reducing our paper editions and limiting mailings of documentation, we are contributing, on our own scale, to the fight against deforestation, waste and pollution, ensuring at the same time a reasoned management of our expenses.

By accepting our approach,you are taking part in this effort and contributing in this way to respect for the environment.

We thank you for this and hope to have the pleasure of welcoming you soon to the Normandy capital.

Come and see us

Rouen Tourisme
Esplanade Marcel Duchamp CS 30666 76008 Rouen Cedex
Tél : +33(0)2 32 08 32 40
Email :

Our opening hours

  • October to April

Monday to Saturday from 9:30am to 6pm (except 10:30am on Tuesdays)
During school vacations, open on Sundays from 10am to 6pm.

  • From May to September

Monday to Saturday from9am to 7pm (except 10:30am on Tuesdays)
Sundays and public holidays from 10am to 6pm.

Our offices are closed on public holidays: November 1st and 11th, December 25th and January 1st.

Practical information

The Tourist Office is at your disposal to provide practical information on accommodation, places to eat, activities, leisure activities or guided tour programs. Tourist information points in Jumièges and Elbeuf will ensure you are welcomed when you visit Normandy.Touch terminals are also present in Elbeuf, Jumièges and Duclair to meet your occasional needs and desires for practical information to visit Rouen and the surrounding area.

Find all the emergency numbers (Samu, medical emergencies, fire department, police, poison control center), administrations and tourist organizations (town halls, general and regional councils, Metropole, tourist office…) and the bureau de change.

A question? A problem? This section will help you with your everyday or urgent needs.

Bureau de change

Land of tourism,Normandy and its capital Rouen are equipped with currency exchange services. Located at 36, rue du Bac in Rouen, the bureau de change offers buying and selling services for over 45 currencies(euros, dollars, rubles, pounds sterling, yen, francs, pesos…), bills and coins, Gold and Silver coins, bullion or currencies that have lost their value since the Euro.

Contact the bureau de change in Rouen to find out about currency rates, but also the many other services on offer, such as redemption of out-of-date bills (except Italian, French and Greek) or Travelers American Express checks.

Jumièges Tourist Office

Rue Guillaume le Conquérant
Tel: + 33 (0)2 35 37 28 97

The office will be closed from October 24, 2023 and will reopen in the spring.

  • March, April and October 1 to 23

Tuesday to Saturday, 9:30 am to 12:30 pm and 1:30 pm to 6 pm (except Tuesdays at 10:30 am).
Open Sundays during school vacations (all zones).

  • May to September

Monday to Sunday, 9:30 am to 12:30 pm and 1:30 pm to 6 pm (except Tuesdays at 10:30 am).