Contact us

If you are planning a romantic weekend in Rouen, a family vacation in Normandy or if you already live in the Rouen metropolitan area, this section will allow you to find all the practical information you need to visit Rouen and have a pleasant and safe stay.

Contact the Rouen Tourist Office

Discover online all our editions and download the essential documents for a stay in Rouen: tourist guides, maps, press kits…
Rouen Tourism is committed to a sustainable development policy. By reducing our paper editions and limiting the sending of documentation, we contribute, on our scale, to fight against deforestation, waste and pollution, ensuring at the same time a reasoned management of our expenses. However, ordering a paper version is still always possible.

By accepting our approach, you are participating in this effort and thus contributing to the respect of the environment.

We thank you for this and hope to have the pleasure of welcome you soon in the Normandy capital.

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Come and see us

Rouen Tourism
Esplanade Marcel Duchamp CS 30666 76008 Rouen Cedex
Tel : +33(0)2 32 08 32 40
Email : accueil@rouentourisme.com

Our opening hours

October through April

Monday through Saturday from 9:30 a.m. to 6 p.m. (except 10:30 a.m. on Tuesdays)
During school vacations, open Sundays from 10 a.m. to 1 p.m. and 2-6 p.m..

From May to September

Monday through Saturday from9am to 7pm (except 10:30am on Tuesdays)
Sundays and holidays from 10am to 6pm.

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Practical information

The Tourist Office is at your disposal to provide you with practical information on accommodations, places to eat, activities, leisure activities or guided tour programs. Tourist information points in Jumièges and Elbeuf will allow you to be welcomed during your visit to the land of Normandy.Touch terminals are also present in Elbeuf, Jumièges and Duclair to meet your occasional needs and your desires for practical information to visit Rouen and its surroundings.

Find also all the emergency numbers (Samu, medical emergency, fire department, police, poison control center), administrations and tourist organizations (town halls, general and regional councils, Metropolis, tourist office …) and the exchange office.

A question? A hassle? This section will allow you to answer your daily or urgent needs.

Team-Office-Rouen-photo-David-Morganti-3

Exchange office

Land of tourism,Normandy and its capital Rouen are equipped with currency exchange services. Located 36, rue du Bac in Rouen, the exchange office offers buying and selling services of more than 45 currencies(euros, dollars, rubles, British pounds, yen, francs, pesos…), banknotes and coins, Gold and Silver coins, ingots or currencies that are no longer in use since the Euro.

Contact the exchange office in Rouen to know the currency rates but also the many other services offered such as the repurchase of expired banknotes (except Italian, French and Greek) or the Travelers checks American Express.

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Tourist Office of Jumièges

Rue Guillaume le Conquérant
76480 JUMIÈGES
Tel: + 33 (0)2 35 37 28 97
Email: jumieges@rouentourisme.com

In March, April and October

Tuesday through Saturday from 9:30 am to 12:30 pm and 1:30 pm to 6 pm (except for opening on Tuesdays at 10 am).
Open on Sundays during school vacations (all zones combined).

May through September

Monday through Sunday from 9:30 a.m. to 12:30 p.m. and 1:30 p.m. to 6 p.m. (except opening on Tuesdays at 10 a.m.).

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